For Hospitals & Clinics

Official Domain Email for Kenyan Healthcare Facilities

Regulators, insurers and partners increasingly expect hospitals and clinics to correspond from an official domain, not Gmail or Yahoo. Blueflag Digital gets your facility onto a proper institutional domain — fast.

Get Your Official Email See Pricing

Still using @gmail.com or @yahoo.com for your facility?

Regulators and partners increasingly expect hospitals and clinics to correspond from an official institutional domain rather than free personal webmail. Facilities that haven't made the switch risk delays with insurers, partners, and official correspondence. Moving over is faster and cheaper than most administrators expect — see how below.

Regulatory & Insurer Confidence

Correspondence from an official facility domain is easier for insurers, NHIF/SHA, and regulators to verify and trust than messages from a personal free-mail address.

Protects Sensitive Patient Correspondence

An institution-controlled domain reduces impersonation risk and keeps access under your facility's administration, not a personal account a staff member could take with them.

Per-Department Mailboxes

Give Reception, Records, Billing, Pharmacy, and Administration their own official addresses instead of routing everything through one shared personal inbox.

Referral & Partner Communication

Referring facilities, labs, and specialists take correspondence from an official domain more seriously — and it's easier to trace back to your facility.

Clinic

For single-site clinics & dispensaries

KSh 3,750/year

Billed annually

1 domain (.co.ke, .or.ke or .com)
1 facility mailbox
5GB mailbox storage
Website hosting included
Webmail + IMAP/SMTP access
Standard email support

Get Started

Choose a Package

Pick Clinic, Hospital, or talk to us about a multi-branch Hospital Group.

Tell Us Your Facility Details

Enter your facility name and preferred domain — we'll confirm availability.

Pay Securely

Checkout via card or M-Pesa through our secure Paystack payment page.

We Set It Up

Within 24-48 hours, we register your domain, provision your department mailboxes, and email you the login details.

Why can't our hospital keep using Gmail or Yahoo?

Regulators, insurers (including SHA) and partners increasingly expect healthcare facilities in Kenya to use official, verifiable institutional email domains for correspondence with regulators, insurers, and partners, rather than free personal webmail services. An official domain also gives patients and partners confidence that communication is genuinely coming from your facility.

How fast can our facility switch?

Once payment is confirmed through our secure checkout, we typically register your domain and provision department mailboxes within 24-48 business hours.

Can we set up separate mailboxes per department?

Yes. During sign-up you choose a package with enough mailboxes for departments like Reception, Records, Billing, Pharmacy, and Administration, each with its own official address.

Is our patient data safer with an official domain?

An official, properly configured business domain reduces the risk of impersonation and improves deliverability and authentication compared to free webmail accounts, which is an important part of protecting sensitive patient correspondence.

Do you support .or.ke domains for NGO-run facilities?

Yes. During the sign-up wizard you can choose .co.ke, .or.ke, or .com depending on your facility's registration type.

Move Your Facility to Official Email Today

Get your official domain and department mailboxes set up in a few minutes.

Get Your Official Email